Verse Kraken
Writing Retreats

Terms and conditions

Booking

By accepting and booking a place, you agree that you are over 18 years of age and able to commit to attending the retreat. Your booking will be secured upon payment of the course fee, at either the early bird or full price depending on when you apply, which will then be confirmed by email. Payment should be made within two weeks of receiving the booking information. If the balance is unpaid or late, we will make all reasonable efforts to contact you, however if we do not hear from you we reserve the right to offer the place to someone else.

Cancellation

If you cancel more than six weeks before the beginning of the retreat, you can do so with a full refund. You can cancel between six and three weeks before the retreat for a 50% refund. As three weeks’ notice would make it difficult to find a replacement, we will not offer refunds beyond this point.

Travel

Travel is not covered by the retreat fee and we cannot reimburse travel costs or other losses incurred by you in the event of cancellation by us or you. We advise that you look for a suitable travel insurance policy to cover potential loss arising from cancellation or any other eventuality affecting your booking.

Conduct

Our retreats rely on a welcoming, supportive environment, in which all participants agree to be mindful of each other’s comfort, safety and boundaries. We will not tolerate intimidating, harassing, abusive, discriminatory or derogatory conduct, and expect participants to show willing to educate themselves on issues and experiences that do not directly affect them. We reserve the right to refuse a place and/or to exclude any participant who behaves in an abusive, discriminatory or disruptive manner. No refund will be given in the case of exclusion for unacceptable conduct.

Cleaning and damage

You are responsible for treating your accommodation with care and respect. We will seek reimbursement for any damage or cleaning related charges incurred as a result of your stay.

Pets

Pets are permitted at our accommodation, and their presence will be considered on request, dependent on other participants’ access needs.

Privacy and data

By applying, you agree that we may collect and store personal information about you and your interactions with us, including your contact details, information given in your application, and payment records (not including any credit/debit card numbers). We will store this information securely and use it only to process your application, administer your booking and communicate with you about the retreat. We will not share or sell this information, and you have the right to request that we update, delete, or provide you with a copy it at any time. For our full data protection policy click here.